Microsoft Announces New Technology Empowering Millions Of Frontline Workers

On Wednesday, Microsoft Corp. released a Work Trend Index Special Report, “Technology Can Help Unlock a New Future for Frontline Workers,” and announced new features in Microsoft Teams and Microsoft Viva designed to serve millions of frontline workers. The 2 billion frontline workers worldwide represent 80% of the global workforce, with 88% of organizations employing people in frontline roles. Increasingly, companies are investing in digital tools for frontline workers to modernize workflows, enhance job performance, and improve workplace culture and communication. Microsoft has seen 400% growth in monthly active usage of its Teams collaboration platform among frontline workers since March 2020.