AI Voice Startup Helps Hear Customer Pain Points

Eleven years ago, Carnegie Mellon University alumni Anthony Gadient, Edward Lin and Rob Rutenbar were hunkered down in a garage, chowing pizza over late nights of coding. Eighteen months later, voice startup Voci emerged as a spinout from CMU. Voci, like that of many early AI researchers, became a reality as a startup because of breakthroughs in deep neural networks paired with advances in GPU computing.