Thursday, December 27, 2018

Charter Hit With $174M Settlement For Defrauding Customers

I totally expected this to be your run of the mill "lawyers and the state" get all the money but this settlement will result in actual refunds to customers and upgraded service. Wow.

Settlement Includes Largest-Ever Consumer Payout by Internet Service Provider in U.S. History. As Part of Settlement, Charter Required to Implement Major Precedent-Setting Marketing and Business Practice Reforms; Charter has also Made Substantial Network Enhancements Following AG Investigation. NY Consumers to Receive $62.5 Million in Direct Refunds, Plus Over $100 Million in Premium Channels and Streaming Services