Ten Years of Intel at NRF

Ten years ago, Intel formed the Retail Solutions Division at an opportune moment – the industry was ripe for disruption. At the time, the average store could barely make use of the information at its disposal. Because systems couldn’t talk to each other, nothing happened in real time. Retailers were giving up billions of dollars due to poor inventory management. And with little in the way of shopper analytics, they couldn’t easily understand their customer or personalize their in-store experience. In many, if not most, cases, shoppers walked into the store better equipped with both information and technology than the sales associates who were supposed to be helping them.