It sucks to be Comcast right about now. The company has topped the list of "America's Most Hated Companies." The internet service provider beat out companies like Bank of America, Wells Fargo, Facebook and Walmart.
The company’s internet services received the fourth worst score out of some 350 companies. In J.D. Power’s rating of major wireline services, only Time Warner Cable — recently subsumed by Charter — received a worse score in overall satisfaction. In the same survey, Comcast received the worst scores in cost to consumer, performance, billing, and reliability. In 24/7 Wall St.’s annual customer satisfaction poll conducted in partnership with Zogby, nearly 55% of of respondents reported a negative experience with the company, the second worst of any corporation.
